Use this form to exercise your statutory Right of Withdrawal for an eligible order placed through HIVTest.EU.
You do not need to provide a reason for your withdrawal. Your request must be submitted within the applicable 14-day withdrawal period. After submitting the form, you will receive electronic confirmation and, where necessary, further return instructions.
Alternatively, you may use our downloadable Model Withdrawal Form (PDF) .
Important
Submitting this form notifies HIVTest.EU that you wish to withdraw from your purchase. After notifying us, products must normally be returned within 14 days.
Please note that statutory exclusions may apply to certain sealed products that are not suitable for return for genuine health-protection or hygiene reasons once the relevant seal has been broken.
Your statutory rights regarding faulty, damaged or non-conforming products are not affected.